Use case · 02 · Fast casual
Lunch line calm, even when the menu isn’t.
Swap a bowl. Hide a topping. Launch a happy hour. One sentence updates the counter, the kiosk, the app, and the delivery menu — without anyone hitting refresh.
Note · A week on Kitch
Three messages.
The whole week.
11:50am
The topping ran out
Tofu’s done. Type “86 tofu, swap in tempeh as the backup.” The counter screen, the kiosk, and the app all hide tofu and surface tempeh as the new default.
Friday, 4:00pm
Happy hour, on the dot
Type “happy hour 4–7, bowls $11, ends Sunday at 7pm.” It goes live at four sharp, comes down at seven. No one has to remember to flip it back.
Saturday
The catering call
A 50-person order comes in. Type “add a 50-person catering option, $14 per head, deliver Friday at noon.” The catering page shows up; the kitchen gets a note.
Note · What you skip
Five tools become one sentence.
The old way to launch a happy hour touches the POS, the website, the kiosk, three delivery portals, and the staff thread. The new way doesn’t.
Today
Hide it on the POS
Update the website
Re-export to the kiosk
Email DoorDash, Uber, Skip
Tell staff in the group chat
With Kitch
Type what changed
Counter and kiosk update
Delivery menus stay in sync
Staff get a what-changed note
One tap to undo