What Kitch is, plainly.

· Note 01

Snapshot

Stage

Live. Self-serve onboarding and checkout are open — you can build a page today. The product is early and shipping weekly.

Who we serve

Independent restaurants, fast-casual, and small groups that need the public version of the business to stay current.

What it is

A live guest page plus an AI command center to keep it that way. Type the change in plain words. The page is already live.

Speed

Most changes go live in seconds. Preview links, full change history, and revert for any update.

Price

Kitch Free is $0 for one location. Starter is $49/mo. Operator is $149/mo per location. Kitch Orders is $299/mo per location. Control is custom-priced for groups.

Updates

You type the change the way you'd say it and Kitch makes it live — usually in seconds. Every change is logged with a name and revertible.

Roadmap

Aggregated billing for groups. POS/delivery integrations. Loyalty. Multilingual menus.

· Note 02

Who it's for

Single-unit owners

One page that holds menu, hours, promo, contact, and QR. Update by message. Skip the CMS, the PDF, and the staff group chat.

Multi-unit operators

Run every location from one account — switch stores with the location picker and make the change where it applies. Control puts the whole group on one plan with pooled Tickets.

Small groups & emerging brands

One plan across the group, pooled Tickets, and a change history with a name on every update — HQ sees what changed without slowing locations down.

· Note 03

What runs today

1. 01A live guest page — menu, hours, promo, contact, and a QR-ready short link, all from one source of truth
2. 02Natural-language command center: type the change in the words you would say it and Kitch makes it live in seconds
3. 03Promos on every plan: put one up in a message, give it an end date, and it comes down on its own
4. 04Owner, manager, and staff roles with a record of who said what
5. 05Preview before publish, with full change history and one-tap rollback
6. 06Custom domain support and a clean public link by default
7. 07Direct ordering on every plan — pickup and table-side, paid straight to your own Stripe

· Note 04

What's coming

1. 01Aggregated billing for groups and franchises
2. 02POS and delivery integrations (kept optional)
3. 03Loyalty and multilingual menus
4. 04Margin intelligence once cost data is wired up

· Note 05

Economics

1. 01Kitch Free is $0 for one location. Starter is $49/mo. Operator is $149/mo per location. Kitch Orders is $299/mo per location. Control is custom-priced for groups.
2. 02Each plan includes a monthly Ticket allowance — 10 on Free, 25 on Starter, 50 on Operator, 150 on Kitch Orders, pooled on Control. Additional Tickets available as upgrades.
3. 03No per-update fees. Every plan includes its monthly Tickets, and everyday menu, hours, and promo edits never cost any. The price is the price.
4. 04Direct orders are paid straight to your Stripe: the free tier keeps 85% (a 15% take-rate), every paid plan keeps 100%.
5. 05When loyalty arrives, pricing will be published in advance — flat or usage-based, never a surprise.

· Note 06

Fairness

1. 01You own the page. Your domain, your brand, your guest relationships.
2. 02No marketplace ranking, no pay-to-rank. Kitch isn't a directory.
3. 03No guest reviews on the page unless you turn them on, and you control how they appear.
4. 04Operators decide what changes, when, and what gets rolled back.
5. 05If we ever add discovery, it will be fair by default and disclosed up front.

· Note 07

Data & ownership

1. 01Every restaurant's data is isolated per tenant, enforced in code on every request.
2. 02You own your data and your brand experience. Guest data is never sold.
3. 03Role-based access, change history, and export on request.

· Note 08

Onboarding

1. 01Tell Kitch your restaurant's name. It builds your live page — menu, hours, design — in about a minute.
2. 02Make it yours by message: "add the Margherita for $14", "make my page warmer", "open till 10 on Fridays".
3. 03Add your team — owner, manager, staff. Every change carries a name and a timestamp.
4. 04Share your kitch link or point your own domain. Free to start, no card.

· Note 09

Roadmap

Now

Live page, command center, update-by-message, history, rollback, custom domain.

Soon

Aggregated billing for groups. POS integrations as opt-ins.

Later

Loyalty, multilingual menus, margin intelligence, deeper supplier tooling.

· Note 10

The questions, plainly

How is Kitch different from a website builder?

A website builder ships a page you change once a season. Kitch ships a page that changes by the sentence — menu, hours, promos, sell-outs — and keeps a record of every change.

Do I need a POS or a delivery integration?

No. The page works on its own. Integrations are coming and stay optional.

Who actually updates the page?

You do — type the change in plain words in the command center and Kitch makes it live in seconds. Your team can too: owner, manager, and staff roles, with every change logged under a name.

What does the free plan include?

Kitch Free includes a live page, QR menu, basic Command, direct ordering (with a 15% take-rate on free-plan orders), and 10 Tickets per month. Starter ($49/mo) adds 25 Tickets and your own domain, and drops the order take-rate to 0% — every paid plan keeps 100%. Operator ($149/mo) adds 50 Tickets, plus social posts and review replies through your connected accounts. Kitch Orders ($299/mo) adds 150 Tickets and guest analytics across your page, QR, menu, and orders. Additional Tickets are available as upgrades on any paid plan.

Is there a take-rate on orders?

Direct ordering is included on every plan, paid straight to your own Stripe. The free tier carries a 15% take-rate (you keep 85%); every paid plan keeps 100%. No aggregator, no per-ticket cut beyond that.

Can I cancel?

Any time. The page goes dark at the end of the month. If something's off in the first 30 days, we refund the first month. Full stop.

Multiple locations?

Operator is $149/mo per location. Kitch Orders is $299/mo per location. For groups that need pooled Tickets and centralised billing, Control is custom-priced — reach out.

Can my team make changes too?

Yes. Owner, manager, and staff roles. Every change carries a name and a timestamp. Roll back any of it in one tap.

What about guest reviews and discovery?

Reviews are off by default. Kitch is your page, not a directory. We don't rank you against anyone.

Who owns the data and the brand?

You do. Your domain, your menu, your guest data. Data is isolated per restaurant and never sold.

How long until something is live?

Your page is live the moment you finish onboarding — about a minute after you tell Kitch your restaurant's name. Every change after that goes live in seconds.