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Asked and answered

What Kitch is, plainly.

One page. What we do, what it costs, what we don’t. If a question matters, the answer is here.

Note 01

Snapshot

Stage
Pre-launch. Private pilots opening now.
Who we serve
Independent restaurants, fast-casual, and small groups that need the public version of the business to stay current.
What it is
A live guest page plus a command center to keep it that way. Type the change. The page is already live.
Speed
Most changes live within minutes. Preview links and seven-day rollback.
Price
$99/month per restaurant. First setup on the house. Money back in the first 30 days.
Updates
You message us. We push the change. Usually inside the hour.
Roadmap
Aggregated billing for groups. POS/delivery integrations. Loyalty. Multilingual menus.

Note 02

Who it’s for

Single-unit owners
One page that holds menu, hours, promo, contact, and QR. Update by message. Skip the CMS, the PDF, and the staff group chat.
Multi-unit operators
Push the same change to one store, some stores, or all of them. Hours, prices, and sell-outs stay in line everywhere.
Small groups & emerging brands
Brand templates and approvals so HQ stays consistent. Locations act fast where it makes sense.

Note 03

What runs today

  1. 01A live guest page — menu, hours, promo, contact, and a QR-ready short link, all from one source of truth
  2. 02Natural-language command center: type the change in the words you would say it
  3. 03Update-by-message support: tell us what changed; we push it, usually within the hour
  4. 04Owner, manager, and staff roles with a record of who said what
  5. 05Preview before publish, with one-tap rollback for seven days
  6. 06Custom domain support and a clean public link by default

Note 04

What’s coming

  1. 01Aggregated billing for groups and franchises
  2. 02Direct ordering with kitch-native checkout
  3. 03POS and delivery integrations (kept optional)
  4. 04Loyalty and multilingual menus
  5. 05Margin intelligence once cost data is wired up

Note 05

Economics

  1. 01$99 a month, per restaurant. First setup included. Money back in the first 30 days.
  2. 02No take-rate on guest visits, no per-update fees, no upsell ladder. The price is the price.
  3. 03When ordering and loyalty arrive, pricing will be published in advance — flat or usage-based, never surprise.

Note 06

Fairness

  1. 01You own the page. Your domain, your brand, your guest relationships.
  2. 02No marketplace ranking, no pay-to-rank. Kitch isn't a directory.
  3. 03No guest reviews on the page unless you turn them on, and you control how they appear.
  4. 04Operators decide what changes, when, and what gets rolled back.
  5. 05If we ever add discovery, it will be fair by default and disclosed up front.

Note 07

Data & ownership

  1. 01Each restaurant runs on an isolated database.
  2. 02You own your data and your brand experience. Guest data is never sold.
  3. 03Role-based access, change history, and export on request.

Note 08

Onboarding

  1. 01Send us your menu, hours, and locations.
  2. 02We build the page. First setup on the house.
  3. 03Map your team — owner, manager, staff.
  4. 04Point your domain (or use a kitch link). Ship your first change the same day.

Note 09

Roadmap

Now
Live page, command center, update-by-message, history, rollback, custom domain.
Soon
Aggregated billing for groups. Direct ordering. POS integrations as opt-ins.
Later
Loyalty, multilingual menus, margin intelligence, deeper supplier tooling.

Note 10

The questions, plainly

How is Kitch different from a website builder?
A website builder ships a page you change once a season. Kitch ships a page that changes by the sentence — menu, hours, promos, sell-outs — and keeps a record of every change.
Do I need a POS or a delivery integration?
No. The page works on its own. Integrations are coming and stay optional.
Who actually updates the page?
You message us. We push the change. Usually live within the hour. Or type it yourself in the command center.
What does $99 a month cover?
The live guest page, the command center, the QR-ready link, the change history, custom domain support, and the update desk that keeps it current. First setup is on the house.
Can I cancel?
Any time. The page goes dark at the end of the month. If something's off in the first 30 days, we refund the first month. Full stop.
Multiple locations?
$99 per restaurant, per month. One subscription per location for now. Aggregated billing for groups is on the way.
Can my team make changes too?
Yes. Owner, manager, and staff roles. Every change carries a name and a timestamp. Roll back any of it in one tap.
What about guest reviews and discovery?
Reviews are off by default. Kitch is your page, not a directory. We don't rank you against anyone.
Who owns the data and the brand?
You do. Your domain, your menu, your guest data. Data is isolated per restaurant and never sold.
How long until something is live?
Most pilots ship their first change on day one, right after we import the menu and point a domain.

Note · Start

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